Privacy Policy – ARQI

Effective Date: 01/03/2026

1. Introduction

ARQI (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and manage your personal information when you engage with our services, website, and marketing activities.

2. What Information We Collect

We may collect the following types of personal information:

Name, phone number, and email address
Project details and property information
Architectural plans, drawings, and related documentation
Communication records (emails, messages, enquiries)
Website usage data (cookies, analytics, IP address)

3. How We Collect Information

We collect personal information when you:

Contact us via our website, phone, or email
Engage our services
Submit enquiry or consultation forms
Interact with our website or advertisements
Communicate with us via social media platforms

4. Purpose of Collection

We collect and use your information to:

Provide architectural drafting and design services
Prepare plans, reports, and documentation
Communicate with you regarding your project
Improve our services and website
Comply with legal and regulatory obligations

5. Use of Projects for Marketing & Promotion

ARQI may use project-related materials, including:

Architectural drawings
Plans and layouts
3D renders or visuals
General project descriptions
Brochures and Flyers
Walkthroughs or Real project photos/videos

for marketing, portfolio, and promotional purposes, including:

Website portfolio
Social media (e.g. Instagram, Facebook, LinkedIn, Whatsapp, Pinterest)
Advertising campaigns
Client discussions and presentations

Important:

We aim to avoid disclosing sensitive personal information, including full addresses or identifiable personal details unless consent is provided.
Where required, we may de-identify or generalise project information (e.g. suburb only).

By engaging our services, you acknowledge that project materials may be used for these purposes unless otherwise agreed in writing.

6. Social Media & Advertising

We may use your information to:

Deliver relevant advertisements on platforms such as Meta (Facebook/Instagram), Google, and LinkedIn
Showcase project work and design examples
Engage with users who interact with our content

These platforms may collect data via cookies and tracking technologies. You can manage your preferences through your browser or platform settings.

7. Disclosure of Information

We may disclose personal information to:

Consultants, contractors, or service providers involved in your project
Government authorities, councils, or regulatory bodies
IT and website service providers
Marketing and advertising platforms

We do not sell or rent your personal information to third parties.

8. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

However, no online transmission is completely secure, and we cannot guarantee absolute security.

9. Access and Correction

You may request access to or correction of your personal information by contacting us.

We will respond within a reasonable timeframe in accordance with Australian privacy laws.

10. Cookies and Website Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to:

Improve user experience
Analyse website traffic
Support marketing and advertising

You can disable cookies through your browser settings if preferred.

11. Third-Party Links

Our website or social media may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.

12. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on our website.

13. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

ARQI
Contact us page